About this page

We have migrated our support portal to a new Hub. All of the previous ticket history and information has been imported. As always, you can contact us by phone or email if you need any assistance.

Accessing the new Portal

You can access the new support portal by clicking the following button: Prometheus Group Support

Recovering your account

Your old DataSplice support account should still be created and contain all your ticket history. If that’s the case, you can choose ‘Forgot my password’ to recover your account.

Creating a new account

If you’re new to the DataSplice support portal, you can register a new account by choosing ‘Create an Account’.


Our documentation is no longer publicly available. If you would like to access the documentation, check out the Knowledge Base articles located within the support portal.

Existing customers can also contact us for the PDF version.

Contact Us

You can reach a DataSplice representative Monday – Friday, 8AM – 5PM (Mountain Standard Time)

Contact Information

Email: support@datasplice.com

Phone: 970-232-1730

More Information: DataSplice.com